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Need support now?

Where to seek help

Everyone needs support sometimes. Seeking help is a sign of strength, not weakness. Here’s where to start if you or someone you know needs a hand.

Need support? You're not alone.

Sometimes, no matter how much we practise building our mental fitness, we have moments where we could use a little extra hand. An important component of mental fitness is recognising that seeking help is not only okay – it’s a sign of strength.

Support is available at any point along the way, it’s never too early to put your hand up. We’ve put together some information to help you get started in a way that’s right for you.

Why ask for help?

Everyone experiences times where they need support, whether it’s for a specific situation or just to feel more balanced day-to-day. If you’ve been feeling persistently anxious, worried, low, or finding it hard to manage daily life, reaching out to a professional can make all the difference. A mental health professional can offer tailored support, and sometimes, just talking things through can provide clarity and relief.

You might find that extra support is helpful when: 

What types of support are out there?

There’s no one-size-fits-all, and figuring out where to start can feel overwhelming. Many support options and services are available they’re free, culturally responsive, private, and accessible whenever you need them, no matter where you are or the time of day.

Here are a few common types of professional support and services that might be a fit for you:

General Practitioners (GP)

Your GP can be a great first stop. They can help with initial assessments, refer you to mental health professionals, and connect you to services that consider your unique background, identity, and experiences.

Therapy

Therapy with a psychologist provides a structured space to understand emotional challenges and learn evidence-based strategies to navigate them. It's a safe, professional environment that can support everything from mild concerns to more significant challenges, helping you build tools for long-term wellbeing. Therapy involves having genuine conversations about how you have been feeling or coping, and implementing effective strategies to improve your mental health.

Personal coaching

For those who want guidance in managing emotions, overcoming challenges, or setting goals, a coach, psychotherapist or counsellor offers practical tools and a listening ear.

Peer support groups

Sometimes, connecting with others who "get it" can provide relief. Peer support groups offer a community where people share similar experiences, helping each other find strength and encouragement.

Hotlines and online support

When you need help in the moment, hotlines and online support are available anytime, offering immediate connection to trained professionals.

Culturally responsive support and services

You can find culturally responsive professional resources and support available through in-person sessions, hotlines, and online platforms. These services are designed to provide care with practitioners who understand and honour your unique identify, beliefs, and experiences. Options include mental health professionals trained in culturally sensitive approaches, as well as resources specifically created for diverse communities, such as support for First Nations, LGBTQ+, and culturally and linguistically diverse (CALD) communities. These services ensure you feel seen, respected, and supported in a way that resonates with you.

Need support right now?

If you need immediate support, you can always call Lifeline  (13 11 14).

How to take the first step

Starting can feel like the hardest part. Whether it’s talking to a friend, connecting with your GP, or reaching out to a professional, help is always available and taking that first step can make all the difference. Remember, asking for help is a sign of strength, and your wellbeing matters.

If you’re not ready for that step, talking to a trusted friend or family member can make a big difference. Sharing how you feel can help tighten the load. You don’t have to carry it all alone. If you’re contemplating reaching out but you’re not quite sure what to say, here is some guidance on how to start the conversation.

Here are some trusted places to seek help in Australia

Beyond Blue

24/7 support for anxiety, depression, and mental health concerns. Call 1300 22 4636 or visit beyondblue.org.au

MindSpot

Free online mental health clinic offering assessments, therapy courses, and support. Visit mindspot.org.au

Headspace

Support for young people aged 12 to 25. Visit headspace.org.au for services near you.

Qlife

Support for LGBTQIA+ communities. Call 1800 184 527 or chat online at qlife.org.au

13 Yarn logo

13YARN

24/7 culturally safe helpline for Aboriginal and Torres Strait Islander people. Call 13 92 76 or visit 13yarn.org.au

KidsHelpline

24/7 private and confidential phone and online counselling service for young people aged 5 to 25. Call 1800 55 1800 or visit kidshelpline.com.au

Lifeline Australia

For crisis support and suicide prevention. Call 13 11 14 or visit lifeline.org.au

For a list of other trusted resources and support services, please visit the Gotcha4Life Help Resources page.

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