Gotcha4Life is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other relevant state laws in relation to the management of personal information.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information and should be read together with our Terms and Conditions of Use.
Last Updated: 01/03/2024
1. Introduction
This privacy policy explains how Gotcha4Life Foundation (“we”, “us”, “our”) collects, uses, and protects your information when you use our mobile application.
2. Types of Users and Data Collection
Our app supports two types of users:
Guest Users:
• You can use most app features without creating an account
• Your data is collected anonymously using a unique device identifier
• By using the app, you provide implicit consent for this anonymous data collection
Registered Users:
• When you create an account, your data is linked to your email address and name
• We require your explicit consent (via checkbox) before collecting identifiable information
• You can withdraw this consent at any time through the app settings
3. What Data We Collect
For All Users:
• App usage data (features accessed, time spent, interactions)
• Mood tracking entries
• Activity completion records
• Reflection responses
• App performance data
Additional Data for Registered Users:
• Email address
• Name
• Profile information you choose to provide
4. How We Use Your Data
We use your data to:
• Provide personalised app experiences
• Track your progress through activities
• Generate insights about your wellbeing journey
• Improve our app and services
• Send notifications (only if you opt in)
5. Data Storage and Security
• Your data is stored securely on Amazon Web Services (AWS)
• We use industry-standard encryption for data transmission
• We retain your data only as long as necessary or until you request deletion
6. Analytics and Third-Party Services
We use:
• Firebase Analytics: To understand app usage patterns
• Mixpanel: For user journey analytics
• AWS: For secure data storage
These services help us improve the app experience but only receive anonymous or aggregated data.
7. Your Rights (GDPR)
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request data deletion
• Withdraw consent
• Export your data
• Object to data processing
To exercise these rights, contact us at gym@gotcha4life.org
8. Data Protection and Retention
Data Security:
• Your data is stored securely on Amazon Web Services (AWS)
• We use industry-standard encryption for data transmission
• We comply with both the Australian Privacy Act 1988 (Cth) and GDPR where applicable
Data Retention:
• For guest users: Data is retained for 12 months after last app use
• For registered users: Data is retained while your account is active
• You can request complete deletion of your data at any time
Data Breach Notification:
If a data breach occurs that may impact your personal data, we will:
• Notify you promptly as required by law
• Provide clear information about the breach and its potential impact
• Outline steps we’re taking to address the situation
• Provide guidance on protecting your interests
9. Communications and Marketing
App Notifications:
• We only send app notifications if you explicitly allow them
• You can manage notification settings through your device settings
Marketing Communications:
• We will only send promotional emails or SMS if you explicitly opt in
• You can opt out of marketing communications at any time through:
– App settings
– Unsubscribe links in emails
– Contacting our support team
10. Children’s Privacy
Our app is not intended for users under 18. We do not knowingly collect data from children under 18.
11. Changes to This Policy
We will notify you of any significant changes to this policy through the app. Continued use of the app after changes implies acceptance of the updated policy.
12. Contact Us
For any privacy-related questions or to exercise your data rights, please contact us at: gotcha4life.org/contact
The Mental Fitness Gym would not be possible without our donors and partners, the team at Science Fiction, and our media partners at Nine and UnLtd.
Connect with us
We acknowledge and pay respect to the traditional custodians of the lands on which we work, live, and play.
The Mental Fitness Gym would not be possible without our donors and partners, the team at Science Fiction, and our media partners at Nine and UnLtd.
The information in our Mental Fitness Gym is not intended as a substitute for medical advice, diagnosis or treatment. Gotcha4Life does not provide counselling or crisis support services. You can connect with mental health professionals for confidential 1-on-1 support and advice by calling Beyond Blue on 1300 22 4636 at any time or visit beyondblue.org.au. If someone you care about is experiencing emotional distress, please contact Lifeline who are there to listen and support you, 24 hours a day on 13 11 14. If someone’s life is in danger, call 000.
We’ll let you know as soon as it’s available!
You can also find a copy of your results under my gym profile
Our mental fitness check-in takes around 3 minutes and will give you a better understanding of your mental fitness strengths, and tools that might help you become more mentally fit.